Privacy policy

By using our website, placing an order, subscribing to our emails, or otherwise interacting with our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect information from you in several ways, including when you browse our website, place an order, contact support, subscribe to promotional updates, or interact with our pages, advertisements, or checkout forms.

Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and transaction history

Payment Information

Payments are processed through secure third-party payment processors. We do not store full payment card numbers on our servers. Payment providers may collect payment-related information necessary to authorize, process, and settle transactions.

Technical and Usage Information

• IP address
• Browser type and version
• Device type and operating system
• Referral source
• Pages viewed and actions taken on our website
• Timestamps, session data, and interaction events
• Approximate geographic location based on IP

Marketing and Analytics Data

We may use tools such as cookies, pixels, tags, and analytics services to understand site usage, measure campaign performance, improve user experience, and support advertising efforts.

2. How We Use Your Information

We may use collected information for legitimate business purposes, including:

• Processing and fulfilling orders
• Sending order confirmations, shipping notices, and customer service updates
• Providing support and responding to inquiries
• Verifying transactions and helping prevent fraud, abuse, and unauthorized activity
• Improving our website, checkout flow, customer service, and product offerings
• Monitoring site traffic, performance, and advertising effectiveness
• Sending marketing emails or promotional messages where permitted by law
• Complying with legal obligations and enforcing our policies

3. Cookies, Tracking Technologies, and Advertising

We may use cookies and similar technologies to personalize content, remember user preferences, maintain sessions, analyze user behavior, and support remarketing and advertising campaigns.

These technologies may be used by us or by trusted third-party partners. Depending on your browser and device settings, you may be able to block or delete cookies; however, some portions of the website may not function properly if certain cookies are disabled.

4. How We Share Information

We do not sell your personal information to outside parties for cash consideration. However, we may share information with trusted service providers where necessary to operate our business and fulfill services.

• Payment processors
• Shipping carriers and logistics providers
• Order management, analytics, hosting, funnel, and marketing platforms
• Fraud prevention and security vendors
• Professional advisors, legal counsel, or authorities where required by law

5. Order Fulfillment and Delivery Partners

To fulfill purchases, we may share relevant order details with third-party logistics, warehousing, fulfillment, shipping, and delivery providers. Shared details may include name, delivery address, contact information, order contents, and shipping instructions to the extent reasonably necessary to complete your order.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide support, resolve disputes, enforce our agreements, comply with applicable laws, maintain records, and protect our legitimate business interests.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

• You may unsubscribe from promotional emails by clicking the unsubscribe link in those emails.
• You may contact us to update, correct, or request deletion of certain information, subject to legal and operational limitations.
• You may disable cookies through your browser settings, though doing so may impact website functionality.

9. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected without verified parental consent, we will take reasonable steps to delete it.

10. Third-Party Websites and Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of third-party sites. Your use of any third-party site is subject to that third party’s own terms and policies.

11. Legal Compliance and Protection

We may disclose information where we believe disclosure is necessary or appropriate to comply with legal obligations, respond to lawful requests, protect our rights or property, investigate suspected fraud, enforce our terms, or protect the safety of customers, users, or the public.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any modifications will become effective when posted on this page, unless otherwise required by law. Your continued use of the website after updates are posted constitutes acceptance of the revised Privacy Policy.